As I’ve mentioned to a few people, I’m back in an office situation where I kick back behind a keyboard and take calls all day long. Beats the shit out of stocking groceries.
The only gripe I have about my new job, however, is that it’s not tech support. It’s all customer service. No troubleshooting. Nothing’s broken.
What I do now is take calls for a prepaid debit card company. Essentially, I work for the guys your email addresses are all getting sold to (I have nothing to do with this, I swear).
Now, what my company does isn’t too bad, really. They get information from partner companies and then they send you a prepaid debit card in the mail. You can use it if you want. If not, no loss and you’ll never hear from us again.
One thing I’ve noticed, though, is that the majority of the people who rely on prepaid debit cards seem to be even worse than those that can’t figure out why their TV keeps saying “HIDEO”*. These are the people who can’t afford cable.
Not that there’s anything wrong with being poor. I’m pretty poor, myself. I’m bad with money and I’ve got a lot of debts I need to take care of.
However, I’m not stupid.
Well, maybe these people aren’t stupid, either. Maybe they’re just entirely desperate and ignorant.
See, most of the people who rely on prepaid cards are the same kind of people that need to apply for loans. Lots of loans. In fact, that’s how we got your information and sent you the card in the first place (loan companies send us your information).
Now, one thing that I’ve also noticed about these people is that they do not read the fine print. On anything. Ever. Let me explain.
These people will apply for loans left and right. Anything to get some easy money and slowly pay off ten times the loan over the course of fifty years.
One thing they fail to notice, however, is the terms and conditions of these lenders. More specifically, the part where you give them permission to take out random amounts of money from your bank account without permission, even without receiving a loan at all.
One particular lender, whose name I may include in this post later once I’m assured that they’re not affiliated with my employer (though rest assured, as soon as I find out that we do not do any business with them, I am calling them out immediately), has a bad habit of performing very illegal practices when it comes to stealing from you. Here’s how they do this.
- You go online to search for a loan to apply for
- You go through many applications; most of them deny you
- One of them has fine print which says that even if they deny you a loan, you give them permission to take money from your account
- You see $400 mysteriously vanish from your account
- You scream so many profanities that old ladies miles away vomit in disgust
- You call me
Here’s a little bit about how it works in detail. While you’re going through loan sites, chances are that you’re just entering in your information, mashing the “Submit” button, and hoping to see huge letters that says “APPROVED!” splashed all over your screen while a big fat check is being rush delivered to your doorstep.
In reality, you’re almost always being denied, but because you didn’t read nor agree to the terms and conditions and you checked the box that said “I have read and agreed to the terms and conditions”, you gave explicit permission for that lender to forward ALL OF YOUR INFORMATION TO ANYBODY ELSE THEY WANT TO.
They won’t even tell you who they give it to. They don’t have to. They said “We don’t have to”, and you agreed.
And it’s about this point in time you start to notice your life going entirely downhill from there.
So who does it get sent off to? Places like [NAME OMITTED], where they have your name, address, phone number, Social Security number, and even direct deposit information all at their disposal.
Most people would think that this isn’t enough for them to just steal money from you. But in fact, it is. Your direct deposit information is more important than even your SSN.
You see, direct deposit doesn’t just allow money to come into your account. It works both ways. You can take money from an account via direct deposit just as easily as you can deposit it. Most people don’t know this, and figure that it’s safe to enter freely over the internet.
It’s not safe. Never do this. Under any circumstances. Ever. Even if you read the fine print and actually agree to the terms and conditions, never do this. You are essentially forfeiting the rights to your bank account by doing this. Unless you work for the company and are expecting a paycheck, do not give them your direct deposit information.
So, now that they have your direct deposit information, they can easily stick their hands right into your pockets without needing to ask you and take whatever they want. This particular lender likes to randomly take $400 from accounts they have. I’ve searched around, and this seems to be a very frequent amount they withdraw.
Now, what they’re taking the money out for is generally an automatic payment to repay a loan you received. Or sometimes, didn’t receive.
More commonly than not, [NAME OMITTED] will never even give you the loan. You may have been denied from every loan you applied for and not received one red cent. Fuck, they don’t care. They have the key to your account, and they’ve got an office full of people who want to go to Chili’s for lunch.
Technically, this is stealing. You’re not authorizing them to do this, but in reality, you did check that tiny little box - which at this point is nothing but a vague memory - which allows them to do whatever the hell they want with your money.
I could go on and on about some of the rest of the shit these guys pull like how many of their methods for hunting down your information for new bank accounts you’ve opened and taking money from them without you explicitly giving them permission to use a new account, and I probably will at some point (I just barely started this job, and I can already tell that I’m going to have plenty more stories in the future), but for right now, let me leave you with a few pieces of advice.
- If you can get approved for a bank account, use it. While yes, technically I’m saying “Don’t use my employer’s product”, I like to look out for people. If you have a use for a prepaid debit card, that’s great, but make sure you know what you’re doing before dedicating large amounts of money to it.
- Do not go searching blindly on the internet for loans. Contact your card’s provider; chances are they partner up with lenders and can streamline the process without fucking you.
- Payday loans are a bad idea, in general. If you really need money in a hurry, take something of value to a pawn shop. Seriously, they’re 99% less likely to hurt you than some shady internet lender you’ve never heard of.
At any rate, the new job isn’t all horror stories. I finally have a wireless headset, so I can explain to you how to check your account balance online while pouring a cup of coffee at the same time.